Billing Policy

1. Payment Methods

Ecom Horizon accepts the following payment methods:

• Credit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Bank Transfers

2. Payment Terms

All payments must be made in USD unless otherwise specified.

For service agreements, payment is due according to the schedule outlined in the Service Agreement.

Ecom Horizon reserves the right to suspend services for overdue accounts.

3. Late Payment Policy

Late payments may incur a late fee of 1.5% per month on the outstanding balance.

Accounts with outstanding balances for more than 60 days may be subject to additional fees or legal action.

4. Return and Refund Policy

Ecom Horizon offers a 14-day refund policy for any unused services.

Refunds will be processed within 7-10 business days of receiving the cancellation request.

Customized services that have been partially completed may be subject to a cancellation fee.

5. Price Adjustment Policy

Ecom Horizon reserves the right to adjust prices due to changes in market conditions, supplier costs, or other relevant factors.

For service agreements, fee adjustments will be communicated in writing and require client approval before implementation.

6. Dispute Resolution

Any disputes regarding billing should be reported to our customer service team within 30 days of the transaction.

We will investigate all disputes and work to resolve them fairly and promptly.

7. Contact Information

For any billing inquiries or issues, please contact our customer service team at:

Ecom Horizon is committed to transparent and fair billing practices. We appreciate your business and strive to provide excellent service and value.